Stone Cold Ceramics
A Stone Cold Creations Company
ALL ITEMS ARE MADE TO ORDER! If you have a specific dead line, please contact us before ordering.
Customers who had an account on our old site, must set up a new account on this site. We can not transfer account information from the old site.
We have the original molds of all of your favorite characters. Mickey, Minnie, Donald Duck, Goofy, Pluto and more…
We carry a large selection of Alberta bisque ornaments. All the classic mice, bear, rabbits and more. We also now carry the additional ornament bases…
We do offer local pick up for large orders or for customers who live close by…
Does your company offer specialty items that you need manufactured? We offer custom manufacturing. If you have a project and need a manufacturer, contact us today. We would be happy to look at your current project.
Shipping & Returns
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will “estimate” shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date “estimates” may appear on the shipping quotes page.(This is only an estimate as weight, distance and carton(s) size determine postage.)
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page.
Since our work is made to order and will enter into production quickly after order receipt, orders can only be canceled within 24 hours of purchase – please email customer service.
Damaged Item Policy
If you receive an item broken or otherwise damaged in shipment, please contact us via email. We will handle the claim with UPS and arrange sending a replacement out to you as soon as possible. You MUST reply to any correspondence from UPS about your damaged item. If you do not, UPS will not honor the claim.
You may return most new, undamaged items within 7 days of delivery subject to a return/restocking fee of up to 20%. Shipping and handling charges are non-refundable. We will pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days)
Supplies Coming Soon
Stone Cold Ceramics
1 (315) 706-1459